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Consumer Advocacy

A main focus of the Iowa Insurance Division’s mission is to help protect consumers and increase the understanding of insurance and securities products.

The Iowa Insurance Division has an entire team devoted to answering questions and complaints from consumers, known as our Market Regulation Bureau.  If you are having an issue that you would like to discuss with them, please contact us or file a complaint here.

The Iowa Insurance Division also houses a Consumer Advocacy Officer whose goals include providing outreach to consumers, assisting in creation of consumer friendly laws and regulations, administrative actions and review of complaint assistance by the Market Regulation Bureau team.   If you need assistance from the Consumer Advocacy Office, please contact us.

The Consumer Advocacy Office assists with the health insurance rate hearings.  For more information please visit the health insurance rate hearing data page. 


Contact Us

Insurance can be complicated.  We are here to help answer your questions or concerns.  If you need assistance, please contact the Iowa Insurance Division.