Find information to help consumers with insurance, securities and investments, or other products the Iowa Insurance Division regulates as well as filing complaints with the Iowa Insurance Division.
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Supervising insurance, securities & other regulated businesses in Iowa to protect consumers while providing businesses with a positive regulatory environment.
Find information and tools for the many different types of individuals working in industries regulated by the Iowa Insurance Division.
Find information and tools for the many different types of businesses the Iowa Insurance Division regulates.
Find press releases, announcements, contested case and legal information, orders and reports issued by the Iowa Insurance Division, and request open records.
- Consumer Connection: Save4Later In the New Year
- Second Injury Fund Assessment
- Consumer Connection: Filing an Insurance Complaint
- Coronavirus Disease 2019 (COVID-19) Resources
- Financial Literacy Education
- Security Freeze for Credit Reports
Consumer Connection: Save4Later In the New Year
A New Year’s resolution is an incentive for self-improvement, and 2021 is the year to become financially fit. To assist all Iowans along their financial journey, the Iowa Insurance Division has launched a free website called Save4Later. The Save4Later public outreach program provides Iowans a resource to help financially prepare for retirement. The website is an unbiased and sales-free state government site that teaches the basics of financial wellness. All Iowans need to know how to plan, earn, save, and retire on their terms and the Save4Later website will help you with educational courses, videos, calculators, and quick start guides to get your resolution started.
Save4Later assists all Iowans on the journey to financial wellness by helping to plan your retirement and build your financial roadmap with an action plan by age. Master personal finances with basic topics such as learning how to set up a budget, the importance of an emergency fund, managing your debt, finalizing a financial plan, and making investments. It’s never too early or too late to take control of your finances and start saving.
Second Injury Fund Assessment
Sufficient funds are not available to meet the liabilities of the Second Injury Fund. Therefore, an assessment will be imposed upon insurers and self-insured employers in the State of Iowa. The assessment is $8M. Notices were e-mailed from this office on December 11, 2020. The assessment amount is due by February 22, 2021.
Consumer Connection: Filing an Insurance Complaint
By Sonya Sellmeyer, Consumer Advocacy Officer for the Iowa Insurance Division
The Iowa Insurance Division (Division) is the state regulator that supervises insurance transactions in Iowa. Part of the Division’s duties involve protecting the interest of consumers by enforcing Iowa’s insurance laws, providing consumer information, investigating complaints against insurance companies or agents, ensuring benefits are paid as owed under the terms of the policy, and requiring insurers to conduct a reasonable investigation of all claims.
If you are a consumer, or someone acting on behalf of a consumer, and are having a problem with the actions of an insurance company, entity or agent, start with a call to the insurance company or agent. If you are unsatisfied with their explanation, call our office and speak with one of our analysts. We may be able to provide assistance, or if needed, advise you to file a complaint on the Division’s website. A Spanish version of the complaint form is also available. Alternatively, there is an option to print out the Consumer Complaint form at the bottom of the webpage and submit it along with your supporting documentation by email to complaints@iid.iowa.gov, by U.S. mail to the Iowa Insurance Division, 1963 Bell Avenue, Suite 100, Des Moines, Iowa 50315, or by fax to 515-654-6500.
Coronavirus Disease 2019 (COVID-19) Resources
As the State of Iowa responds to Coronavirus Disease 2019 (COVID-19), the Iowa Insurance Division is closely monitoring the situation and actively communicating with insurance companies that operate in the State of Iowa. The Division provides answers to some commonly asked questions below and will update this page as necessary.
The Commissioner reminds Iowans that they can help prevent the spread of illness by following simple daily precautions including washing hands frequently, covering coughs and sneezes, and staying home when ill. It is currently flu and respiratory disease season, and Iowa Department of Public Health (IDPH) recommends getting the flu vaccine. Influenza activity is widespread in Iowa and as long as flu viruses are circulating, it's not too late to receive the vaccine.
Financial Literacy Education
Are you an Iowa teacher looking to bring the FUN & EXCITEMENT of financial literacy to your classroom? The Iowa Insurance Division is here to help through our wonderful partners at the National Theatre for Children, EVERFI, & Funding the Future!
Visit https://iid.iowa.gov/investor-education-financial-literacy to learn more!
Security Freeze for Credit Reports
Many Iowans are concerned about identity theft. One tool to help stop identity theft is placing a security freeze on your credit report. This restricts access to your credit information which scammers use to open accounts in your name.
A security freeze does not affect your credit score or prevent you from getting your free annual credit report. A security freeze will still allow certain entities to have access to your credit information, such as:
- Existing creditors or debt collectors acting on their behalf
- Government agencies in response to court or administrative orders, subpoenas or search warrants.
Consumer Connection: Save4Later In the New Year
A New Year’s resolution is an incentive for self-improvement, and 2021 is the year to become financially fit. To assist all Iowans along their financial journey, the Iowa Insurance Division has launched a free website called Save4Later. The Save4Later public outreach program provides Iowans a resource to help financially prepare for retirement. The website is an unbiased and sales-free state government site that teaches the basics of financial wellness. All Iowans need to know how to plan, earn, save, and retire on their terms and the Save4Later website will help you with educational courses, videos, calculators, and quick start guides to get your resolution started.
Save4Later assists all Iowans on the journey to financial wellness by helping to plan your retirement and build your financial roadmap with an action plan by age. Master personal finances with basic topics such as learning how to set up a budget, the importance of an emergency fund, managing your debt, finalizing a financial plan, and making investments. It’s never too early or too late to take control of your finances and start saving.
Second Injury Fund Assessment
Sufficient funds are not available to meet the liabilities of the Second Injury Fund. Therefore, an assessment will be imposed upon insurers and self-insured employers in the State of Iowa. The assessment is $8M. Notices were e-mailed from this office on December 11, 2020. The assessment amount is due by February 22, 2021.
Consumer Connection: Filing an Insurance Complaint
By Sonya Sellmeyer, Consumer Advocacy Officer for the Iowa Insurance Division
The Iowa Insurance Division (Division) is the state regulator that supervises insurance transactions in Iowa. Part of the Division’s duties involve protecting the interest of consumers by enforcing Iowa’s insurance laws, providing consumer information, investigating complaints against insurance companies or agents, ensuring benefits are paid as owed under the terms of the policy, and requiring insurers to conduct a reasonable investigation of all claims.
If you are a consumer, or someone acting on behalf of a consumer, and are having a problem with the actions of an insurance company, entity or agent, start with a call to the insurance company or agent. If you are unsatisfied with their explanation, call our office and speak with one of our analysts. We may be able to provide assistance, or if needed, advise you to file a complaint on the Division’s website. A Spanish version of the complaint form is also available. Alternatively, there is an option to print out the Consumer Complaint form at the bottom of the webpage and submit it along with your supporting documentation by email to complaints@iid.iowa.gov, by U.S. mail to the Iowa Insurance Division, 1963 Bell Avenue, Suite 100, Des Moines, Iowa 50315, or by fax to 515-654-6500.
Coronavirus Disease 2019 (COVID-19) Resources
As the State of Iowa responds to Coronavirus Disease 2019 (COVID-19), the Iowa Insurance Division is closely monitoring the situation and actively communicating with insurance companies that operate in the State of Iowa. The Division provides answers to some commonly asked questions below and will update this page as necessary.
The Commissioner reminds Iowans that they can help prevent the spread of illness by following simple daily precautions including washing hands frequently, covering coughs and sneezes, and staying home when ill. It is currently flu and respiratory disease season, and Iowa Department of Public Health (IDPH) recommends getting the flu vaccine. Influenza activity is widespread in Iowa and as long as flu viruses are circulating, it's not too late to receive the vaccine.
Financial Literacy Education
Are you an Iowa teacher looking to bring the FUN & EXCITEMENT of financial literacy to your classroom? The Iowa Insurance Division is here to help through our wonderful partners at the National Theatre for Children, EVERFI, & Funding the Future!
Visit https://iid.iowa.gov/investor-education-financial-literacy to learn more!
Security Freeze for Credit Reports
Many Iowans are concerned about identity theft. One tool to help stop identity theft is placing a security freeze on your credit report. This restricts access to your credit information which scammers use to open accounts in your name.
A security freeze does not affect your credit score or prevent you from getting your free annual credit report. A security freeze will still allow certain entities to have access to your credit information, such as:
- Existing creditors or debt collectors acting on their behalf
- Government agencies in response to court or administrative orders, subpoenas or search warrants.