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No Surprises Act Complaints

If you are insured by a health insurance carrier and believe you’ve been wrongly billed, you may contact the Department of Health and Human Services at 1-800-985-3059. Iowa residents may contact the Iowa Insurance Division at 1-515-654-6600 or

If you are uninsured or utilize self-pay and believe you've been wrongly billed, please see information regarding the No Surprises Act Patient-Provider Dispute Resolution and Administrative Fee provided by the Department of Health and Human Services.