Monday, September 30, 2013



What You Need to Know Before You Enroll

On October 1, open enrollment in the new health insurance marketplace will begin. The marketplace, or exchange, is an important part of the Affordable Care Act (ACA), designed to simplify the process of shopping for and buying health insurance and applying for assistance. The National Association of Insurance Commissioners (NAIC) and the Iowa Insurance Division offer this guide to help consumers understand the exchange and explain how it can help them find affordable coverage.

Basics of the Exchange
One of the more visible components of the ACA is the new health insurance marketplaces, or exchanges. These online portals ask consumers to enter information about themselves and select the level of coverage they desire to receive a list of plans they can purchase. Open enrollment begins October 1, 2013 and ends March 31, 2014. Plans purchased on the exchanges become effective January 1, 2014.  

Iowa partnered with the federal government instead of running its own exchange or having the federal government run its exchange entirely. You can find a link to Iowa’s official exchange at Bogus websites that purport to be part of the exchanges have been appearing online for more than a year, so beware of scam websites that claim you can receive subsidies and purchase a qualified policy before October 1. For more information on scams related to health care reform, check out this consumer alert.

You can purchase coverage through the marketplace by mail or in-person. Paper applications will be available to download once the exchange opens.

Coverage Options
Plans sold in the new marketplace fall into one of four categories: bronze, silver, gold or platinum. Insurers who participate in the exchange must offer at least one silver and one gold plan.

The different categories represent what an average enrollee would pay out-of-pocket when he/she receives care. If you purchase a bronze plan, you will have to pay a higher portion of the total cost of the care you receive than you would if you had a gold plan. While bronze plans will have lower premiums, they will have higher deductibles, co-pays and coinsurance levels that will increase your costs if you need medical care. The levels of payment are:

  • Bronze: the plan pays, on average, 60%; consumer pays 40%
  • Silver: the plan pays, on average, 70%; consumer pays 30%
  • Gold: the plan pays, on average, 80%; consumer pays 20%
  • Platinum: the plan pays, on average, 90%; consumer pays 10%

All plans must cover 10 essential health benefits (EHBs): outpatient services; emergency services; hospitalization; maternity and newborn care; mental health and substance use disorder services; prescription drugs; rehabilitative and habilitative services and devices; laboratory services; preventive and wellness services and chronic disease management; and pediatric services. Your state may require plans to offer additional benefits on top of the EHB.

The exchanges will also offer catastrophic plans. Like the name suggests, these plans will only cover you if you require extensive care. Catastrophic plans are available for individuals under 30 years old or for those with very low incomes who cannot afford other plans. For more information on catastrophic plans, click here.

Navigating the Exchange
To assist consumers with understanding the complexities of the plans, the ACA included a provision that created “navigators.” A navigator can be an individual or an organization, and they are trained to help you learn about the available choices and guide you through the application process once open enrollment begins.

Application counselors and in-person assisters will also be able to help you through the application process. Neither a navigator nor the assisters are licensed insurance agents. They cannot recommend a specific insurance plan or sell you insurance.

Your insurance agent or broker will be trained to help you find the right plan as well. They can recommend a specific plan, but they may only be allowed to sell plans from a particular company if they have a contract with that insurer.

Rates on the Exchange
Many state insurance departments have released tentative prices for plans being sold on their state’s exchange. To see if your state has posted its exchange rates, visit the Iowa Insurance Division’s website

Exact rates for the exchange will vary from person to person, as they are based upon age, family size and geographic location. In addition, some people may qualify for subsidies based on their income. These subsidies are considered a tax credit, but they will be applied to your monthly premiums. You can get an estimate of how much you could spend on health insurance using this subsidy calculatorfrom the Kaiser Family Foundation.

About the Iowa Insurance Division

The Iowa Insurance Division (IID) has general control, supervision and direction over all insurance and securities business transacted in the state, and enforces Iowa’s insurance and securities laws and regulations. The IID investigates consumer complaints and prosecutes companies, agents and brokers engaging in unfair trade practices. Consumers with insurance or securities-related questions or complaints may contact the IID toll free at 877-955-1212 or visit the Division on the web at

More Information
If you have questions about the health insurance marketplace in your state, contact the Iowa Insurance Division. For more information on the NAIC’s activity on health care reform, visit the Healthcare Reform Special Section. You can find more information on the ACA on the HHS website.

September 30, 2013