Sales Agents for Prearranged Funeral Services & Merchandise

Sales Agents

Sales agents are individuals, including employees of preneed sellers, who are authorized by the preneed seller to advertise, sell, promote, or furnish cemetery merchandise, funeral merchandise, funeral services, or any combination of these when performance or delivery may be more than one hundred twenty days following the initial payment under the purchase agreement.

Alert: NIPR Temporary Suspension of Licensing Transactions

NIPR will implement technical updates to the NAIC Uniform Licensing Application beginning on Thursday, April 9, 2026, at 4:00 p.m. CDT, concluding on the morning of Friday, April 10, 2026. Licensing transactions processed through NIPR will be unavailable during this time. For more information, please visit the NIPR Uniform Licensing Application Update page.

Alert: Phishing Emails

The Division has implemented the use of NIPR LicenseHub as the system for submitting initial and renewal license applications.  The Division has been notified that users of NIPR LicenseHub may be targets of a phishing email. NIPR is aware of and is actively investigating these fraudulent phishing emails sent from the domain pennylane, freshbooks, or whop. These emails are about invoices or past due invoices and may appear to be sent from NIPR.  Please note that these emails are not from NIPR. If you receive a suspicious invoice email claiming to be from NIPR, do not open any attachments, click on any links, or submit payment.  The Division encourages you to verify the invoice if you ever receive an unexpected invoice or are unsure about an email's authenticity by contacting โ€ฏniprbillingdept@nipr.com.

Licensing

To be considered for licensure as a sales agent in the State of Iowa pursuant to Iowa Code ยง 523A.502, a person must:

  • File a completed application through the NIPR LicenseHub,
  • Pay an application fee in the amount of $10.00, and
  • Send the results of a Criminal History Background Check to riu@iid.iowa.gov. Information and questions on how to obtain a Criminal History Background Check can be found at Iowa.gov. A Criminal History Background Check must be submitted for each legal name you have used.

Sales agents must be employed or associated with a preneed seller at the time of applying for a sales agent license. A sales agent applicant will not be able to submit an application without identifying the preneed seller they are selling, negotiating, or soliciting on behalf of.

The license of a sales agent is not effective at any time during which the sales agent is NOT employed by or associated with a preneed seller.

NIPR Licensing Demo Webinar: 

Please watch the recorded webinar hosted by NIPR staff that demonstrates the steps used to renew and initiate a sales agent license application through the NIPR LicenseHub. Initial licensing steps begin at 43 min and 30 second mark of the video.

License Renewal

Sales agent licenses expire on April 30th of each year following issuance.  A courtesy renewal reminder will be sent to the email address the Division has on file for the license holder approximately 60 days before the license expires.  Sales agents who wish to renew their license should complete the renewal application through the NIPR LicenseHub, pay a renewal application fee in the amount of $10.00, and upload proof of continuing education to the NIPR Attachment Warehouse, if required (refer to the Continuing Education section).

Continuing Education

To be eligible for license renewal each year, sales agents need to complete three credits of continuing education (CE), with one credit on business ethics (see 191 Iowa Administrative Code ยง 100.14).

Exceptions: Licensed funeral directors, licensed insurance producers, and persons who have served full time in the U.S. armed forces on active duty during a substantial part of the continuing education term are exempt from the CE requirement.

Where can I find continuing education opportunities?

The Iowa Insurance Division does not specifically recommend or endorse any organization or training, but provides the following as a resource for educational opportunities:

What do I submit as my proof of continuing education?

Proof of completion of a continuing education course must include all the following:

  • The date of the course, the location of the course, the course title, the course subject, and the identity and qualifications of the presenters.
  • The number of course credits.
  • Proof of successful completion of the course provided by the person conducting or sponsoring the course.

License Status

Sales agent applicants can check the status of their license and sales agents licensed to do business in Iowa can verify their expiration date.  Sales agents can also print their license.

How long does it take for a pending application to be reviewed?

Allow up to 10 business days after the Division has received all requested documents for the application to be reviewed and processed.

When will my license expire?

A sales agent license expires on April 30th of the year following issuance.

Questions:

For licensing questions related to the NIPR LicnseHub system:

NIPR Help Desk
Contact Us Form
Live Chat Support by clicking on the thought bubble in the lower right corner of the webpage
Phone: 855-674-6477

For licensing requirement questions:

Iowa Insurance Division
Email: mailto:riu@iid.iowa.gov
Phone: 515-654-6472