Iowa Code 522B.5A establishes that the Iowa Insurance Commissioner is authorized to require certain applicants to provide the Iowa Insurance Division (IID) state and federal criminal history checks and fingerprints for a license to be issued. The following is a list of applicants that are required to submit fingerprints and state and federal criminal history checks.
An initial license in Iowa as a resident insurance producer.
An initial license or an additional line of authority under a nonresident insurance producer license if a state and national criminal history check has not already been completed by another state's insurance department.
A renewal, reinstatement, or reissuance of a license if the license of a producer has been revoked or suspended.
An initial license in Iowa for public adjusters, independent adjusters, and staff adjusters if a state and national criminal history check has not already been completed by another state's insurance department.
An initial license in Iowa for appraisers if a state and national criminal history check has not already been completed by another state's insurance department.
An initial license in Iowa for umpires if a state and national criminal history check has not already been completed by another state's insurance department.
IID and the Iowa Department of Criminal Investigation (DCI) have selected Fieldprint to conduct the fingerprinting and federal criminal history checks as authorized in 522B.5A. DCI will conduct a separate state criminal history check utilizing the fingerprints provided by Fieldprint in addition to the information provided to them by the applicant. The cost associated with the fingerprinting and criminal history records will be borne by the applicant. Fingerprinting will take place at a Fieldprint location.
Below are some frequently asked questions to help you understand the criminal history checks and fingerprinting requirements.
Step One: Submit Application
Once the application is submitted, NIPR will generate a confirmation message that will contain the necessary information, including the Fieldprint code, that is required to complete step two.
Step Two: Fingerprinting and Federal Criminal History Check
No. Only producers that have had their license revoked or suspended and are seeking reissuance need to comply with the criminal history check and fingerprinting requirements.
No, a new fingerprint and authorization for criminal history check is required.
Create a user account visiting the Fieldprint website and follow the prompts requesting the information required by the Iowa Division of Criminal Investigation (DCI) for your collection event. Entering the Iowa Insurance Divisions Fieldprint Code that was emailed to you will be required during the scheduling process. You can then search for the Livescan site location nearest to you and choose a date and time that fits your schedule.
If you encounter any issues you will need to contact Fieldprint directly at customerservice@fieldprint.com or by calling 877-614-4364.
According to Fieldprint, it just takes a few minutes to set up your account and schedule your appointment. Once you have completed the fingerprinting process through Fieldprint the results are generally reported to the Iowa Insurance Division within 3 – 5 business days. In some cases, there may be delays beyond the control of the Division.
Locations nearest to you will be displayed when you schedule your appointment.
You will need to bring your appointment number and two forms of valid identification, such as a government-issue photo ID like a driver’s license, passport, or state ID card.
If you schedule an appointment at an Iowa Fieldprint site, the cost is $34.35. If you schedule an appointment at a Fieldprint site outside of Iowa the cost is $36.35.
Fieldprint accepts MasterCard, Visa, American Express and Discover.
Step Three: State Criminal History Check
No, a new authorization for a state criminal history check is required.
You will need to submit your request online by filling out the DCI's Criminal History Record Billing Form, which requires your name, contact information, date of birth, and social security number. The billing form and request form should be the applicant’s information. Please ensure accuracy of the information provided.
Yes, a separate request form and payment is required for each name you have used in the past.
The Division of Criminal Investigation charges $15.00 for each name searched.
This varies based on staffing and volume. Generally, these are processed and returned within 2 – 5 business days.
The DCI will email the results back to the applicant. The applicant will then need to email the results to the Division at background.checks@iid.iowa.gov. The email containing Iowa criminal history results come from dcirecordcheck@dps.state.ia.us with the subject line "Iowa criminal history record check results securemail"
Please be sure to check your spam/junk folder before contacting DCI.
Please allow at least 5 business days, but no more than 10 business days, before contacting DCI for status at dcirecordchecks@dps.state.ia.us.
Please note the following restrictions from DCI:
- DCI cannot resend results after 30 days.
- DCI cannot send results to any address other than what is provided on the request form.
Questions about the actual license process can be directed via email to producer.licensing@iid.iowa.gov. The direct telephone line to the producer licensing department is 515-654-6565. Questions about the fingerprinting process, contact Fieldprint directly at customerservice@fieldprint.com or by calling 877-614-4364.
